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Collaboration Chronicles

Pankaj Taneja

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Top Stories by Pankaj Taneja

It is a great moment in the history of social collaboration. The moment of social business is here. The idea itself is not new. Much has been written over the last 2 years about what enterprise software can learn from the principles of “social” design of popular consumer tools like FaceBook and Twitter – the impact on user adoption, on information access, on time saving, on productivity, and indeed, on the fundamental structure of organizations. There are also scores of solutions in the market which specialize in “social collaboration” – Yammer, Chatter, Podio, SocialText and so on. However, the last 2 years can be best described as the early beginnings of the social business movement.  Experts were just starting to flirt with the idea and its implications, and only a handful of bold companies were implementing and experimenting with this new approach. Over the last... (more)

Google Plus for Business?

I can barely control my indignation when I read articles about Google Plus as a tool for “social collaboration”. These articles sometimes come from writers I respect. I guess we have a difference of opinion on this. Here are my reasons why I think Google Plus is not a tool for social collaboration (even remotely). 1. You can’t paste horns on a dog and call it a bull The last I remember, social collaboration was supposed to be about learning from the design concepts of social media tools like Facebook and Twitter, and adapting them to a business environment to spur productivity an... (more)

Social Intranets and Knowledge Management

We tend to get carried away in the mood of the moment. As enterprise social networks started to pick up, weren’t we a little too quick to grab our shovels, prepare tearful eulogies post the “death of intranets” in the manner of “intranets were great BUT…..”, and start to drag the intranet away? Not so quick. Admittedly, intranets have had a rocky past, suffering from adoption problems, never quite delivering their promise. However, the objectives where sound, and lots of companies which thought through their intranet implementation, did have great success. Social software on th... (more)

Service Provider Leverage in Emerging Collaboration Markets

The rapidly growing cloud market and the significant shifts in the voice and data services marketplace have created unprecedented challenges and opportunities for service providers. While the challenges presented to service providers are numerous and of strategic significance, in the interest of brevity, I will focus on opportunities specific to cloud collaboration. The Collaboration Market Business OTT services like UC, UCC, and social collaboration are experiencing a surge in demand (Gartner predicts the collaboration market with grow to $21 B by 2018), and offer much greater m... (more)

How to Sync iPhone with Outlook

While it makes sense to take a strategic approach towards collaboration software, as a tool which will have far reaching effects on how a business operates, oftentimes, businesses opt for collaboration software in response to an immediate problem. This is a first of a series of informative articles we will feature on the HyperOffice blog that deal with common problems that businesses face,  and how they can be solved by HyperOffice as well as other solutions. As iPhone becomes popular as a business tool, employees quite naturally want to be able to access and sync Outlook and iP... (more)