The rapidly growing cloud market and the significant shifts in the voice and
data services marketplace have created unprecedented challenges and
opportunities for service providers. While the challenges presented to
service providers are numerous and of strategic significance, in the interest
of brevity, I will focus on opportunities specific to cloud collaboration.
The Collaboration Market
Business OTT services like UC, UCC, and social collaboration are experiencing
a surge in demand (Gartner predicts the collaboration market with grow to $21
B by 2018), and offer much greater margins than consumer OTT services, which
are harder to monetize. As PWC observed in its recent report, service
providers are especially well positioned to serve the business market given
their preexisting relationship in business IT departments, and ownership of
networks and infrastructure w... (more)
Communications Service Providers are reaching the tail end of an era of
unprecedented profits driven by mobile voice and messaging revenues. Those
days are over.
The strategic dynamics of the market are in the middle of a paradigm shift
where communications are increasingly data centric – VOIP, M2M messaging,
social messaging, file sharing etc. There is a power struggle between telecom
companies, carriers, and service providers on one side and OTT (over the top)
vendors (Apple, Microsoft, Google, Skype, WhatsApp) on the other side
for control of these new forms of communication.... (more)
This post answers common questions people have about the capabilities of an
intranet software, and explains how HyperOffice can serve many of these
needs. This is part 3 of the “What..” series. You can find parts 1 and 2
here and here.
What are the benefits of an intranet software?
You might want to look at my infographic to get an answer to that question.
In short, the benefits you derive are – improve productivity by providing
all your employee tools in one place, spur collaboration between team
members, and improve knowledge management by capturing all important
information ... (more)
Overuse tends to a suck a phrase of meaning, and the same may be said of
“collaboration”. As an executive, you’ve probably been inundated with
articles on “collaboration software” and its business possibilities. But
it seems to mean different things at different times. Sometimes it means
email, other times document sharing with Google Drive, and still other times
managing projects with Basecamp. And when the social network Google + was
launched, you were told enterprise collaboration was forever changed.
You probably experienced what may be described as information induced
It’s a closed deal. The media has widely reported the imminent acquisition
of Yammer, the enterprise social network provider, by Microsoft for a
whistle-evoking 1.2 Billion dollars. Everyone knows something big is
happening here, and experts, in characteristic style, have quickly
congregated around opposite ends of the pole – equally shrill in lauding or
denouncing the move.
It is unclear as yet how Yammer will fit in Microsoft’s product portfolio
– will it be used to bolster Sharepoint’s outdated and weak social
capabilities? Or will it go the Skype way, where Microsoft uses i... (more)