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Collaboration Chronicles

Pankaj Taneja

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Top Stories by Pankaj Taneja

Although simplicity is the hallmark of modern cloud collaboration software, the decision to implement collaboration software in the company is not to be taken lightly. This seriousness is apt given the strategic nature of collaboration technology – while most software are used by some of the people in the organization some of the time, collaboration software is by used by most of the people (if not all) much of the time (and extends to partners and clients). Collaboration (or working together) is at the heart of what every organization does, and collaboration software can be thought of as the lubricant which ensures that the cogs and gears of business run smoothly. Just as the foundation of a building determines the strength of the super structure, the rigor and diligence with which collaboration software is implemented goes a long way to determine the success of t... (more)

How to Sync iPhone with Outlook

While it makes sense to take a strategic approach towards collaboration software, as a tool which will have far reaching effects on how a business operates, oftentimes, businesses opt for collaboration software in response to an immediate problem. This is a first of a series of informative articles we will feature on the HyperOffice blog that deal with common problems that businesses face,  and how they can be solved by HyperOffice as well as other solutions. As iPhone becomes popular as a business tool, employees quite naturally want to be able to access and sync Outlook and iP... (more)

The Strategic Potential of Collaboration Software

Those who follow the HyperOffice blog know that in our last series of posts, we have been focusing on the business problem of collaboration, beyond a narrow technology focus.  “Collaboration” in its broad sense, is what every organization is ultimately involved in – people working together to achieve organizational goals. In our last post, the “three pillars of collaboration” we had emphasized that to be truly collaborative, organizations need to get three ducks in a row – policies/processes, technology and culture – rather than depending solely on technology. But that is not t... (more)

Service Providers vs OTT Vendors: Who Will Win the Battle of Cloud Data?

Communications Service Providers are reaching the tail end of an era of unprecedented profits driven by mobile voice and messaging revenues. Those days are over. The strategic dynamics of the market are in the middle of a paradigm shift where communications are increasingly data centric – VOIP, M2M messaging, social messaging, file sharing etc. There is a power struggle between telecom companies, carriers, and service providers on one side and OTT (over the top) vendors (Apple, Microsoft, Google, Skype, WhatsApp) on the other side for control of these new forms of communication.... (more)

Service Provider Leverage in Emerging Collaboration Markets

The rapidly growing cloud market and the significant shifts in the voice and data services marketplace have created unprecedented challenges and opportunities for service providers. While the challenges presented to service providers are numerous and of strategic significance, in the interest of brevity, I will focus on opportunities specific to cloud collaboration. The Collaboration Market Business OTT services like UC, UCC, and social collaboration are experiencing a surge in demand (Gartner predicts the collaboration market with grow to $21 B by 2018), and offer much greater m... (more)