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Collaboration Chronicles

Pankaj Taneja

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Latest Blogs from Pankaj Taneja
As the Nov 30, 2014, end-of-life date draws near for Cisco’s WebEx WebOffice, scores of WebOffice users looking for an alternative have approached us. Many of these customers were on WebEx WebOffice for years, and are in the difficult position of not only having to find an altern...
While collaboration is something everyone in a business undertakes everyday, the word “collaboration”, due to its inherent abstractness sometimes doesn’t convey much to the listener. As a developer of collaboration software, this is a challenge we have faced at HyperO...
The rapidly growing cloud market and the significant shifts in the voice and data services marketplace have created unprecedented challenges and opportunities for service providers. While the challenges presented to service providers are numerous and of strategic significance, in the i...
We are all suckers for memes and metaphors. A great metaphor helps us instantly grasp a difficult concept, rolls easily off the tongue, and encourages us to share the idea with others. Metaphors are invaluable in our world of software, where we need to convey technical concepts to an a...
This post answers common questions people have about the capabilities of an intranet software, and explains how HyperOffice can serve many of these needs. This is part 3 of the “What..” series. You can find parts 1 and 2 here and here. What are the benefits of an intranet s...
Continuing from my last post (about the common questions about project management HyperOffice features answer), this post is about common document sharing questions that our document management capabilities answer. Do you have any of the following questions? What is a cloud based docum...
I was going through Quora today, and I came across multiple questions related to online project management software, the answer for which was quite simply, HyperOffice. That gave me the idea of doing a post where I explain how HyperOffice features answer common questions people ask abo...
At its heart, knowledge management is all about the ability to capture the knowledge created in an organization, and making it available to everyone in the company today, and in the future.  Every document, presentation, contact, or even message created in a company represents this kno...
Communications Service Providers are reaching the tail end of an era of unprecedented profits driven by mobile voice and messaging revenues. Those days are over. The strategic dynamics of the market are in the middle of a paradigm shift where communications are increasingly data centr...
If Newton were still alive, he would have trouble communicating his ideas online. Sure, he could have described his laws, but at soon as he tried typing out the equations, they would have looked like this: F = G[m1*m2/r(2)] As you can see, communicating online is not amenable to mathem...
Collaborative Strategies, a leading consultancy which closely follows the collaboration software market, just released its annual report on the “state of collaboration” in 2013. Companies looking to implement collaboration software, or already using it, will take a lot away from this s...
Self-preservation is the primary law of nature… and may I add – business. Business continuity plans are therefore an essential part of business. To create a business continuity plan, we have to identify internal and external threats to both hard and soft assets of the company – but who...
Two top managers disagree profoundly. Abel, CEO of a happening young startup, believes that if he gives his team room to be creative, everything will fall in place for the company. Abraham, President at a large real estate agency, won’t hear a word of it. According to him, you ne...
As we go about our duties at our workplace every day, we all feel a little exasperated some time or the other – because of responsibilities or hierarchies that were ill-defined, information that was lost or not passed in a timely manner, mis-communication, or tasks that seem to keep pi...
We tend to get carried away in the mood of the moment. As enterprise social networks started to pick up, weren’t we a little too quick to grab our shovels, prepare tearful eulogies post the “death of intranets” in the manner of “intranets were great BUT…..”, and start to drag the...
Have you ever emerged from an email conversation feeling socially shamed and made to look like an expert commentator on last year’s news? Well, then we understand each other. Here’s my story. I was just part of an email thread involving important people who did not know me, and e...
2012 brought in scores of real case studies of companies of all sizes implementing social business technologies and reporting benefits. Conceptual models abounded and debates around the use of social tools at work built to a crescendo. To follow up on all that, McKinsey released a repo...
Of all the technologies that have changed our lives in recent years, none has done so more than social media. Social media has taken root as one of the most influential and most used forms of communication around the world. From politics, to entertainment, to personal and business, the...
HyperOffice had the privilege of being featured in a recent report on “getting work done with social task management” by expert analyst Alan Lepofsky. As the “team work” market evolves at a dizzying pace, and throws up new memes left, right and center – social collaboration, social bus...
XNL Telecom, a small telecom provider based in the UK, have created a neat infographic on web apps for small businesses, which we had the privilege of being featured in. It is a very comprehensive list of important apps for a small business considering jumping into the world of online ...
Database applications are essentially programs that enter and retrieve information from a computer-managed database; your business may have databases full of customer information, fleet data or inventory lists. And while much of this is already stored in various platforms, such as your...
Albeit a little belatedly, I got wind of a very interesting debate spurred by Alan Lepofsky of Constellation Research, where he compares email to social messaging as a notifications and communication system. We’ve spoken to Alan before, and were privileged to be featured in his ...
Blogger Bio Jim Sweeney has more than 35 years of experience in the development and integration of a broad range of enterprise IT applications and technologies. He has held several roles including technical, sales and marketing positions over his career. For the last four years, Jim ha...
This is another post in our “Back to the basics” series. Those amongst us who are tech geeks tend to fall in the trap of subconsciously assuming that others are as comfortable with cloud technology as we are. However, studies like the one from Spiceworks which found that upto 50% of SM...
Collaboration software, starting with Lotus Notes, have mostly been structured into “groups”. A “group” is a gated pocket of information and tools, accessible only to members of that group. This structure is a reflection of how organizations are structured – into “divisions”, or “depar...
Scheduling is no longer a pain One of the greatest pains of professional life is schedule coordination. A time which is suitable for some is not suitable for others, and a perpetual game of scheduling and rescheduling ensues. Internally, if a company is using calendar software, the pai...
As I was writing the blog entry about 5 intranet benefits a couple of weeks ago, I realized people simply prefer to consume this kind of information in an intuitive, graphical format. Without further ado, please see the 5 benefits of an intranet in graphic form. Please feel free to sha...
This post would qualify as a part of the “back to the basics” series. While cloud based business software has gained mainstream adoption over the past couple of years, many companies are dipping their toes in it for the first time, and are still asking the “why” questions. This post a...
HyperOffice President Farzin Arsanjani and eminent ZDNet journalists Christopher Dawson and Larry Dignan will get together for a live online panel discussion on “doing business in India” today (27th June 2012). If you are interested, you can register at the following link &...
This is the second article in our series of “how to” articles. “How to create an intranet” is a common search, and therefore a common business query, but before we go any further, it makes sense to first deal with the question “What is an intranet?” What is an intranet? No matter how m...
It’s a closed deal. The media has widely reported the imminent acquisition of Yammer, the enterprise social network provider, by Microsoft for a whistle-evoking 1.2 Billion dollars. Everyone knows something big is happening here, and experts, in characteristic style, have quickly congr...
I came across a very interesting article by Daniel Rasmus, which was in turn was inspired by an article by Doug Henschen late last year. The article talks how more and more business intelligence vendors are adding collaborative capabilities to their suites. Multiple players have tried ...
When you go through vendor feature datasheets, you get a view of features at a very high level. It’s only once you dive deep and actually start using the software do you get a sense of how it works. The experience might sometimes yield unexpected surprises.… So while you might have abs...
OK, this is an inspired article. But since the subject is so highly relevant to the cloud collaboration audience, I couldn’t help but do my own version. If we see collaboration as evolution, collaborating with Exchange public folders would probably qualify as Neanderthal. But ironicall...
Overuse tends to a suck a phrase of meaning, and the same may be said of “collaboration”. As an executive, you’ve probably been inundated with articles on “collaboration software” and its business possibilities. But it seems to mean different things at different times. Sometimes it mea...
After years of rampant speculation, Google has finally released its cloud storage service, naming it quite what everyone had expected – Google Drive. For those forever on the lookout for the next exciting internet thing, Google Drive is not an unprecedented new product out of Google’s...
So you can’t have enough of your iPad. You use it to browse the net, watch your favorite video, read the news (or a book), check the weather, tweet your opinions, find your way and slingshot Angry Birds. You’re basically inseparable. Just when you thought you had seen all of iPad’s won...
It is a great moment in the history of social collaboration. The idea itself is not new. Much has been written over the last 2 years about what enterprise software can learn from the principles of “social” design of popular consumer tools like FaceBook and Twitter – the impact [...]...
We have often seen King Arthur and his Knights of the Round Table brandishing swords, lances and scary looking maces in their glorious battles. But how would you feel if you see them use mobile phones, laptops and collaboration software in their armory? In the spirit of fun, we created...
After a certain point in their growth, most organizations realize that email is not enough for collaborating in their expanding network, and decide to implement specialized collaboration software. They then need to undertake the rigorous process of identifying their specific needs, and...